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To use Tawk.to GDPR compliant you have to follow these instructions:

Services & integrations

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Due to the fact that the integration of Tawk.to is not necessary for the operation of the website, the integration requires consent.

Data Transfer

A data processing agreement must be concluded with tawk.to inc. that meets the criteria of Art. 28 GDPR.
The documents must be archived so that they can be proven to the supervisory authority if necessary.

Privacy Statement for the Service Tawk.to

If the chat function of our website is activated, additional personal data will be processed. Processed data categories: technical connection data of the server access (IP address, date, time, requested page, browser information)data about your inquiry or contactcontact information like Name and e-mail address. Purpose of processing: analysis of user behavior, Supporting website visitors with technical or content-related questions and content optimization. The legal basis for processing:Your consent according to Art. 6 (1) a GDPR. Data is transmitted: to the data processor tawk.to inc., 187 East Warm Springs Rd, SB298 Las Vegas, NV 89119, USA. This may also mean a transfer of personal data to a country outside the European Union. The data is transferred to the USA on the basis of Art. 45 GDPR in conjunction with the European Commission's adequacy decision C(2023) 4745, since the data recipient has committed to comply with the data processing principles of the Data Privacy Framework (DPF). Information about DPF membership of tawk.to inc.

Additional Information

In addition to the above information, the data protection information must also contain the mandatory information from Art. 13 or 14 GDPR: Name and contact details of the controller, if necessary the contact details of the data protection officer, the purposes for which the personal data are to be processed, the legitimate interests, if the processing is based on Article 6 (1) f GDPR, the duration of the processing, information on the rights of the data subjects including the right to lodge a complaint with a supervisory authority, the possibility of simply revoking consent given, and information as to whether the Provision of the data is required by law or contract or what the possible consequences of non-provision would be. In the event that the data is used for automated decision-making, including profiling, meaningful information about the logic involved and the scope and impact on the data subject must be provided. The processing of the data must also be documented in the list of processing activities in accordance with Art. 30 GDPR. The information required for this can already be found in the privacy statement, which can be created from the previous information.

Preconfigured services & integrations

Individually expandable

legalweb.io
Privacy
Thank you for visiting legalweb.io, the website of legal web GmbH in Austria. We use technologies from partners (2) to provide our services. These include cookies and third-party tools to process some of your personal data. These technologies are not strictly necessary for the use of the website, but they do enable us to provide a better service and to interact more closely with you. You can adjust or withdraw your consent at any time.
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